The Hard Stuff
What Happens When All That’s Left Is the Hard Stuff? We’ve spent years trying to reduce our workloads. And technology is finally helping us do that, which is super exciting. But what happens when AI takes away the easier work and leaves us with all the hard stuff? It’s a question I’ve been thinking about […]
The Danger of Just
Over the past 18 months, I’ve asked around 1,200 people in my keynotes and workshops a simple question: What skill or capability do you think will be most valuable to your organisation going forward? One answer keeps appearing at or near the top. Empathy. I find that interesting. Five or ten years ago, I rarely […]