The Human Capability Paradox
Many organisations say they value judgement, empathy and creativity. Yet their work is often still designed around speed, volume and constant availability. Yesterday, an announcement from EY caught my attention… EY US is investing US$100 million in a new employee rewards program recognising the skills, behaviours and outcomes it believes will matter in the future. Hopefully it’s […]
Are We Still Rewarding Yesterday’s Value?
I’ve had lots of conversations lately with leaders about the capabilities their businesses will need in the future. And several have since told me that the conversation changed the profile of the person they ended up hiring and what they’ve been rewarding. At the same time, recruiters are beginning to ask candidates questions such as, […]
The Capability Gap: Why Strategy Needs More
After a keynote I delivered last week, one question stayed with me. I asked the audience to think about the best professional they’d ever worked with. The responses came quickly… Empathy Communication Trust Listening Curiosity Open to learning and adapting Asking good questions Emotional intelligence Relationships What struck me wasn’t what people chose but what […]
The AI Dividend: What Organisations Do Next
AI does not just save time, it creates capacity. And we are already seeing the benefits. Emails are being drafted faster. Meetings are summarised in seconds. Reports and proposals take far less time to produce. Routine tasks that once took hours can now be completed in minutes. These gains matter but they are only part […]
The Next Evolution of Value
Something has shifted, and most of us have felt it before we’ve had a chance to name it. A financial adviser told me recently that his clients are turning up with portfolios they’ve already built using AI. An ETF mix, rebalancing logic, even a risk score. Not finished portfolios, but good enough to start the […]